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  • #32829
    Joseph Durant
    Participant

    I am curious as to why my order is on hold, but money has been deducted from my account… is this normal?  what is the holdup?

    #32849
    Ingelheimer
    Participant

    Pretty typical of you ordered something that isn’t in stock. It’s pretty much a pre-order and your order gets shipped as soon as all the product arrives. Common practice for any preorder product. I’ve currently got two Bernard preorders that I’m patiently waiting for to get fulfilled when McChrystals gets all the Bernard shipped out.
    I wouldn’t worry too much, your order will ship asap when Roderick gets everything you ordered in stock.

    #32861
    Joseph Durant
    Participant

    Yeah, that was my bad! I didn’t realize that the Bernard’s weren’t in stock yet.  Toque replied to my email within hours and eased my mind about it.  I can’t wait to get my first order! I used to be able to get it at a local shop, but the shop is no longer open so this is my first time trying to order online.  I love the selection!  I am excited to  eventually try them all!

    #32863
    Ingelheimer
    Participant

    I’m currently on a flight to Germany to visit friends and family. I’ll be hitting up a few of my local shops there to see what I can find. There are so many vape shops now and fewer tobacco shops, and even fewer that carry Schnupftabak. I’m hoping for a good few finds at places I know that carried Bernard in the past.
    Bernard really is the best and it is worth the wait.

    #32866
    Joseph Durant
    Participant

    That sounds amazing! I haven’t been to Germany since the summer of 1998, lol!  I hope you are successful in your search!

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