Homepage › Forums › General Discussions › is it normal for an order to still be processing after a few days?
Just placed my first order with Toque Shipping to Scotland, and really excited to try the Toque USA line. The order has been processing since the day I made it on the 19th, and I never received an order confirmation or anything. Just a confirmation from the payment provider saying my transaction went through. The website says 2-day delivery; however, with no updates, I wanted to make sure it was still coming. I reached out to Roderick and the support email, but haven’t heard back. I am on a bit of a time crunch as I leave the country soon, so I’m just trying to receive my package before then. Thank you!
Hi, I am not sure who you are but my direct email is roderick@toquesnuff.com. If I haven’t responded already please email me with your order number and I will find out for you.