That kinda varies on what you are purchasing and where in America you live. I placed an order on the 29th of last month and on 1st of April and then, according to Deutsche Post, left their shipping center today 4-4. I live in California, and I’m guessing it will be here roughly on the 16th of this month. I’m not sure if that answers your question or not.

<p style=”text-align: left;”>Again depends on what you purchased. If there are Bernard snuffs in there it could be 1-2 weeks since they are back ordered. In my response one of my orders was on the 29th and took 6 days to make it to the post. My general rule of thumb is to always order when I’m down to 1.5 left on tap boxes.

We start packing as soon as we get the order.  Legally we are supposed to wait 24 hours for payment to clear.  Ingleheimer is correct in saying if an item is on back order we have to wait until we get it from Germany.  Normally, we have stock but with all the small german snuff makers closing at the end of May, keeping stock is proving a little crazy.

It is supposed to be orders over $50 that get free tracked shipping but, we often find an order is quite heavy and it is the same price to ship tracked, so that is what we do.

You can also choose tracked on small orders and pay extra for tracked.

Your order going to the US doesn’t matter since it was over $50. What is likely the issue is, as Roderick stated, they have to wait 24 hours to get the ball rolling on getting things out the door. Then, you also have to wait for Deutsche Post to update. If I remember correctly, from my most recent order, it was about 72 hours before I got tracking information. I would also recommend checking your spam folder. For whatever reason when my tracking info came it went right to my spam folder.

Patience is hard when we’re waiting for our vitamin N to arrive. I check myself constantly, refreshing tracking and email, hoping for new updates. It’s similar to waiting for Christmas as a child. Mine is currently sitting in a sorting center after clearing customs, and I’m just waiting for Sunday to be over, so mail workers on Monday will give an update to the status.

Were there any Bernards in the order? If so, then that could be the issue. I plan on making one last bulk Bernard order and, hopefully, some Pfälzer if they get back in stock, and I’m already planning on it taking about a month to get here. I’m estimating 1-2 weeks just for the order to get fulfilled and then, of course, the shipping time.

For what it’s worth for future generations, I just placed an order and it was fulfilled and shipped in about 45 hours.  Fast, efficient, and great customer service.

Is free shipping still available on $50+ orders?  I have some items in the cart.  Free shipping no longer appears as an option.

My last order from your competitor was $13.99 shipping, so you’ve got ’em beat by a buck there…at the moment.