I am in the same situation and would like for Toque to provide updates on expected arrival dates.

My order has been sitting in a DHL center in Germany since 8/23 and there has been no update as to what is happening and when this might actually ship.

I just had to make a small order with mrsnuff to get me through while im waiting on a couple toque orders i made last month that are still being held up. But im still a toque man through and through and just hoping its all sorted out soon.

Roderick, do you happen to have any idea how long it might take to clear the US-bound backlog now that you guys have DHL’s new system?

Yep, he’s a travesty and an embarrassment. These tariffs are hurting everyone, Americans very much included. I just pray the rest of the world is willing to forgive and work with us again when this is all over with and we have some sane, rational leadership back in office. I swear to you, he does not represent the beliefs and opinions of the majority of us over here.

@yetesdghdh Everything has been tariffed for a long time, yes. But the rapid, hectic changes to the percentages and, particularly in this situation, getting rid of the de minimus exemption has caused massive issues and upheaval for anyone doing business with us in the US.

How are businesses like this supposed to be able to smoothly adapt to a new situation when A) that situation was changing on a near daily basis, and B) as a result of those haphazard changes in policy, pretty much every major international package service had to pause US-bound operations to completely reorganize how they handled bringing in even the most insignificantly low-value packages? It was not just DHL or Royal Mail. The global shipping system as a whole is having to figure out how to work with and around our absurdities.

There is nothing “small” about this change, logistically or financially. You scoff at 10% as if it’s something trivial, but fail to take into account that the overwhelming majority of orders from companies such as these fall well below $800, and for a very long time, the de minimus rule was a part of their business models. There were no duties on those shipments, no costs beyond the actual shipping. Now, thanks to our big orange embarrassment of a president, every tiny little thing has to be meticulously coded, calculated, and paid for. These businesses that opt to cover it for their customers have to pay the tariff plus the extra fees their shippers charge as customs brokers to facilitate clearance when the packages get here.

None of it is as simple and clean as you seem to think it is, none of it was necessary, and none of it is doing any of us a damn bit of good.

• This reply was modified 9 months, 3 weeks ago by theasian231.

That last, sad little remark of yours makes it clear there’s no point in trying to reason with you. Racists and xenophobes aren’t worth that kind of effort. Like so many of those who would actually seek to defend or diminish the damage Trump has done to all of us, you revealed your true colors in spectacular fashion. Not that I expect it to make any difference to someone as dim as you, but I’m Japanese by blood, not Chinese (but hey, we probably all look the same to you, right? Seen one slant eye, seen them all?), and I was born and raised in the United States, a proud son of immigrants.

You, sir, are no true American. You have mistaken patriotism and national pride for idiotic and blind loyalty, and I’m ashamed to share my country with the likes of you.

May your toasts be moist, your schmalzlers be dry, and every snuff you sniff shoot straight to the back of your throat. Good day.

• This reply was modified 9 months, 3 weeks ago by theasian231.