So am I! 🙂

Thank you so much for your awesome service Roderick , Toque really is the best place to order snuff online.

• This reply was modified 2 years, 9 months ago by snuffingsam.

Im in BC and my first order for 10 tins came in at under 100$ in duties. Ive kept my latter orders smaller so I can manage the duties a bit better. Just to give you some context. Originally when I checked the tracking it said that my fees were almost 160 but got readjusted by the time they arrived at the post.

I hope talking about duties is ok on the forum. I always pay them so I try and keep my orders small.

Just an update

Everything came straight to my mailbox – fast, well packaged, and without any hassle!

Thanks so much

If you can, keep your order under 20$ Canadian. It goes through customs without any duties and or taxes. Even 1cent over and you should prepare to be bent over.  Yeah you pay more for shipping than the product itself but it is cheaper than the duties imposed.

I have not had any issue since keeping it under the 20$ rule.

Hello Joel

My first order came with no extra fees.

I’ve placed my 2nd order, it’s not here yet but tracking says it’s cleared customs this morning. Everything reads the same as the first order – no mention of fees.

Both of my orders were large enough to qualify for the free shipping. Roderick’s shipper has the secret sauce.

Really? Interesting. If you don’t mind me asking what exactly did you order brand(s)/flavours.
I’m almost starting to think it all depends on who the border agent is that day and how they’re feeling.

As Joseph Cross said above “10 tins came in at under 100$ in duties”. I have had a similar experience, same province, same number of tins, for the same amount of duties. Maybe it is provincial based? irdk. Since then I’ve kept all my orders small to avoid duties altogether.

Hey there

I am getting ready to make my first order! I am in Ontario. Anyone else here in Ontario/Canada have any recommendations? At what stage do you “refuse the package” or duties? If we DO refuse it, how do we not double pay for our order from Mr. Roderick/how do we get in contact with Toquesnuff about the refused order?
Should I make a tiny order first, reject it, then do a larger order and hope it doesn’t get taxed?

$313 is outrageous!  Finally had an order get dinged last week, for the first time – $135 for 16 tins (194 grams total weight).

Hi everyone, in Ontario here. According to my tracking, my 400g bulk order of Toque W&H has cleared customs with no problems and is due to arrive in 3 days. I appreciate everyone sharing their experiences here.

Good choice Darryl. What did you order? I hope it gets to you without any nonsense.

I saw the warning about Canadian packages being searched at a higher rate recently and I’ve got a (dumb?) question about it.

Do orders get stopped and searched at random? Or are they less likely to get stopped if they include other items like Tins, Neti-pots, and T-Shirts?

I hope it calms down soon, I’ll be wanting to order again this summer.

I need a hefty resupply of St Clements, Ficus Rappee, and Tom Buck

Thanks for the info and insight, Roderick. It’s pretty clear that there is no trick to ordering. Big, small, whatever, it either gets caught or it doesn’t and then the individual just pulls a dollar amount out of their ass and slaps it on the parcel. In 2018 I had a Swedish candy order from Northerner get taxed as tobacco LOL. Honestly I’m surprised it’s still legal to order tobacco to canada. Meanwhile the government is actively making drugs and alcohol more and more accessible each year. Total clown country.

• This reply was modified 2 years, 1 month ago by Matt C.

Hello Roderick!

Order # 82767 here, a happy Canadian customer a couple times now I believe.

I ordered a bunch of the Bernards Tiger G and C, and neither of these contain tobacco. In order to help it get through customs, would you be able/willing to label “contains no tobacco” on the package in some way, or “tobacco-free product”?

Customs is getting dirty again with taxes, bah.

Thanks again m8.

Sincerely

Adrian

I think that $30 order that got dinged $450 was mine. Got my second order no issue. Thank you Roderick. Slowly building my cart to order again.