Yes, unbelievable.  Shame it was such a cheap cologne.  We are getting this replaced by DHL/Evri.  I would love to see the face of the person who got your snuff.

Hi, I am not sure who you are but my direct email is roderick@toquesnuff.com.  If I haven’t responded already please email me with your order number and I will find out for you.

I am sorry, the Royal Mail is really struggling to get UK mail to Europe.  This is why we are so far behind.  I think I told you we have switched to DHL and EU orders have been arriving, though one French customer told me they had to pay €10 to get their order.

The EU has another idea and from July they will charge all EU customers who buy from outside the EU €3 on all orders under €150.  We are going to have to add this at the checkout.

I hope to have your tracking number this week and it will be emailed to you.

I am really not sure. Even the shipping companies have no idea.  The first test batch got through but I ‘ve heard nothing more.  WE had the first tutorial From DHL on Tuesday after getting all the passwords and login details last week, but now they say they have found an issue with their system.  God, I hate trump.

Good to hear Tony.

Toque was the original snuff we started with back in 2006.  We kept expanding the range and when we started selling Silver Dollar in the USA I felt we should make a ToqueUSA aimed more to American tastes than English.  Then I had an idea back in 2020, I felt I wanted to set-up an Artisan website for the smaller producers to have their say.  I also wanted to flex my imagination and make some more artisan snuffs.

At this point my then business partner took umbrage and told me I was going into competition with him and he wouldn’t allow any artisan snuff makes to sell to me.  I think he had a bit of a nervous breakdown as he was going through a really hard time, he had been a really great guy up until that point.  After he told me to move out and he would destroy me, I felt a little sad. But that drove me to create more Artisan snuff and also to create Otto.

Artisan Snuffs are what I would call our luxury snuffs made with the highest quality tobaccos and exceptional flavourings.  Otto is a very Germanic style of snuff well oiled and very easy to take, it was created to be sold in America when Poschl withdrew, but after spending $1,000’s on lawyers we got nowhere. Now Otto is a brand of its own and doing rather well.

If you have any questions I am happy to expand.

When Toque first started we had bullets that looked like a chefs hate and a friend said they were called Toques in Canada.  One of my favourite rock songs was Steve miller’s “The Joker”, who was a midnight Toker.  A small toke was a little puff of grass, and today a Toque is now a small pinch of snuff.  Many thanks to Steve Miller and Canadian Chef’s.